FREQUENTLY ASKED QUESTIONS 

  Q:Will you deliver and pick-up my MicroFridge® with Safe Plug® rental units?

A:Yes. We deliver and pick-up all MicroFridge® with Safe Plug® rental units free of charge from your original assigned room, whether it is the end of a semester or the end of the school year. Again, please refer to the rental agreement and the terms listed for your school.


Q:Will my MicroFridge® with Safe Plug® unit be in my room when I arrive at school?

A:If you provide us with your assigned room number at the time of your order, we can guarantee that your unit will be installed before you arrive. If you do not know your room number at the time you place your order, simply give us a call at (814) 641-3735 or email us at jcel@juniata.edu when you find out, and we'll make sure we have your room number marked down.


Q:How will I know what to do with my rental unit at the end of the academic year?

A:We will pick up your unit from your assigned room at the end of the year. You don't even have to clean it!


Q:Can my roommate(s) and I send separate payments for the rental unit?

A:No. We ask to receive one payment for the entire rental amount. Please call us to pay via credit/debit card or to get information on who/where to send checks. Online payment is coming soon!


Q:I have not been able to contact my roommate so I do not know if a unit has been ordered already. What happens if both my roommate and I order a unit?

A: A full refund will be given to one student if both roommates order. Simply call us to receive a full refund.


Q:I do not have my residence hall and room assignment. Can I still order? How will you know where to deliver it?

A:Yes, you may place your order. Please call us when you receive your room assignment. We will need this information in order to deliver the unit to your room.


Q:What happens if the MicroFridge® unit needs maintenance?

A:During the term of your rental agreement, we will repair or replace the unit at no charge to you except in cases of theft or vandalism.


Q:Will my MicroFridge® with Safe Plug® freezer actually keep my food frozen?

A:Yes. The MicroFridge® with Safe Plug® combination appliance offers a separate, spacious .75 cubic foot true zero-degree freezer compartment that can hold and freeze a half gallon of ice cream, 5 frozen entrees, frozen juices, and plenty of ice.


Q:Will my MicroFridge® with Safe Plug® unit be safe for the environment?

A:Yes. Our Energy Star® rated models are designed to conserve electricity, save money on utility bills and help protect the environment. They are designed specifically to reduce circuit overloads in group-living situations, such as college or university residence halls.